Last Updated: March 19, 2020
Thanks for using Packrat! We built Packrat to remove the barriers associated with the content creation process. That means you can input, upload, or store in Packrat any text, images, and other data that you choose (known as, “Your Stuff”). You retain ownership of any intellectual property rights that you hold in Your Stuff. In short, what belongs to you stays yours. We also collect, receive and securely store the following types of information:
When you create an account, we collect the following information that can be used to identify you:
Your PII is used to provide you with Packrat Services such as making sure you find what you’re looking for when you search your account. Additionally, Packrat’s Customer Support team may need to access your information, such as your account email address and/or the device you are using to access Packrat, to troubleshoot any concerns you may have when using Packrat Services. We may keep a record of your communication to help solve any issues you might be facing.
If you contact Packrat’s Customer Support team for help with specific pieces of Your Stuff in your account (for example, if you can’t find a pack you believe should be in your account), we may ask for your permission to look at Your Stuff. The permission to access Your Stuff terminates when the issue is resolved.
In accordance with your communication preferences, we’ll occasionally contact you to announce new products and features we build for you, share tips for using Packrat to get more done, make special offers, and provide information about how Packrat works with products and services from our business partners.
INFORMATION RELATED TO USE OF PACKRAT
Our servers automatically record information about how a person uses Packrat, including IP addresses, browser types, operating systems, pages or features of Packrat that were used and time spent on them, search terms and other statistics. We use and analyze (and may engage third parties, such as Google Analytics) to analyze this information to customize and improve Packrat Services. We also use IP addresses to generate aggregate, non-identifying information about how Packrat is used.
In some cases we collect and store information about where you are located, such as by converting your IP address into a rough geolocation. We may use location information to improve and personalize Packrat Services.
INFORMATION COLLECTED USING COOKIES
Cookies are small text files that can be used by websites to make a user's experience more efficient.
The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.
This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
Your consent applies to the following domains: usepackrat.com
LINKS TO OTHER SITES
Packrat Services contain links to other websites. The fact that we link to a website is not an endorsement, authorization or representation of our affiliation with that third party. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit personally identifiable information from you. Other sites follow different rules regarding the use or disclosure of the personally identifiable information you submit to them. We are not responsible for the content, privacy and security practices, and policies of third-party sites or services to which links or access are provided through the Service. We encourage you to read the privacy policies or statements of the other websites you visit.
USE OF GOOGLE USER DATA
Google Analytics. We measure visitors to our website using Google Analytics. This records what pages you view within our site, how you arrived at our site and some basic information about your computer. We do not track the content you produce. The information we collect from analytics helps us understand what parts of Packrat Services are doing well, and which need changing. Like most websites, we use this information to improve our customer experience. Please see here how Google uses data. You can also opt out if you wish.
We’ll only share your PII in the following cases:
We may share aggregated information and non-identifying information with third parties for industry analysis, demographic profiling and other similar purposes.
You can delete your PII as well as Your Stuff at any time, and you can stop using Packrat Services at any time. Your Stuff is your stuff; to that end you can download your stored files at any time.
To delete your PII and cancel your account, login to your Packrat account, access 'Account' and select 'Delete'.
Packrat provides you with features that allow you to communicate and collaborate with other users. Please note that once you delete your account you will no longer have access to your packs, content and files AND they will no longer be accessible to your collaborators who once shared access to those Packrat Services.
Your PII may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction. If you’re located outside the United States and choose to provide your PII to us, we may transfer your PII to the United States and process it there.
Packrat is not directed to children under 13 and we do not knowingly collect PII from children under 13. If we learn that we have collected PII of a child under 13, we will take steps to delete such information from our files as soon as is practicable.
Wiebe Marketing Ltd.
10268 89 St NW
Edmonton, AB T5H 1R4
Copyright © 2020 Wiebe Marketing Ltd.